We are aware of a connectivity issue affecting some users.

Our system issue has now been resolved. We apologise for the outage and thank you for your patience. It took longer than we’d like.

If you continue to have any issues, please get in touch with our support team at support@heatmiser.com and they will happily assist.

We’re sorry this is taking longer than we’d like. We’re still having issues that our team are trying to resolve.

Please remember that during this outage, your heating and hot water will operate to the programmed times and can still be adjusted via the wall thermostat.

We’re still here and working on our system issue. Rest assured our team are working as fast as they can to get things operational

We are still seeing issues. Our team are working on the issue and so will post news here once we have the issue resolved.

We've confirmed there is a problem, we're working to resolve it.

We've fixed the core issue, and are waiting for things to recover.

We've confirmed there is a problem, we're working to resolve it.

We are currently experiencing a system issue that is affecting some users connecting to their system. Our team is investigating and we will post updates here.