Planned System Upgrade

1 hour

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


We would like to inform you of our planned system upgrade.

During this upgrade period, your system will be offline and not accessible from your neoApp, IFTTT, Alexa or Google Home. Your heating system will continue to operate via the program held in your thermostats.

Remember, you can control and make changes to your heating during this period by using your thermostats locally.

After our upgrade, your neoHub will automatically reconnect to our servers.

Began at:

Affected components
  • 3rd Party Integration
    • IFTTT Integration
    • Alexa Integration
    • Google Home Integration