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Heatmiser Cloud Systems Status
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    1. Heatmiser Cloud Systems Status
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    January 2024

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    22 January 2024

    Resolved Ended: 08:45 GMT - 22 January 2024

    Difficulties with Phone system

    Please note we are aware of difficulties with our phone system, our support team are still available via email at support@heatmiser.com. We hope to have our ...

    View notice →
    2 Days without incident

    19 January 2024

    Resolved Ended: 16:51 GMT - 19 January 2024

    Impacting Smart Stat Android users

    Please note we are aware of an issue impacting Smart Stat Android users and are continuing to investigate. Please note your Smart Stat will continue to opera...

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    10 Days without incident

    08 January 2024

    Resolved Ended: 17:13 GMT - 8 January 2024

    Essential app update

    All iOS users please update to app version 3.0.61 or later from the Apple app store by January 1st to continue uninterrupted access to your neoHub systems.

    View notice →
    March 2024
    November 2023

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